What people say about us...
Below you can find just a few of the positive comments we’ve had from clients who have experienced and loved the Concise Digital approach.
You can also see testimonials as they’re added to Mary’s LinkedIn profile here for both Concise Training and Concise Digital brands.
Picture the scene… your son spends all his hard-earnt money with a web designer creating his first website to sell his merchandise. Fans are waiting for the launch to go live to buy his merch and; as soon as you hit the live button, an Instagram bot, blocks the website so everything you’ve worked for is wasted!
You know there’s nothing wrong with the website but you can’t get hold of Instagram to find out why so you are lost. No-one seems to have the answer, then on the off chance, I phoned Mary Thomas of Concise Digital. I expected Mary to say that she could not help but instead, she quickly came up with a possible solution to contact Instagram on his behalf and within 24 hours the website was unblocked and my son sold out of his merch in 15 minutes.
Hero doesn’t cut it. Mary really saved the day with her immense knowledge of social media for business. We can’t thank you enough and would highly recommend Concise Digital for all your social media needs. Thank you, Magnificent Mary.
Over the last couple of years, I have had quite a few problems with my legacy website. Following a recommendation, each time I have contacted Concise. I appreciate how they don’t just respond with a fee. They’ve got me out of trouble a number of times and then explained how I can keep out of it. The Concise team give first and then clearly explain what needs to be done, working with me in a straightforward and clear way so we can make things happen. They challenge and support me to not only put a toe in the water but also to step over the edge.
I would recommend Concise to anyone looking for a responsive, cost-effective, friendly and effective digital support service.
Last year, we were keen to raise our social media profile, however, we struggled to find the time to develop a consistent approach and combined with other unsuccessful attempts to outsource this activity, we kept putting off taking any action.
Following an initial meeting, where you outlined a very structured approach, we were delighted with the content and scheduling, however, we found your determined approach to drive this avenue forward very motivating. What was even more amazing was your drive to get Ian to commit to recording a number of short videos on various subjects which you then enhanced at a very reasonable cost.
We have been delighted with the service and your commitment and don’t just feel that you are providing a service but are actually part of our team.
We are very happy to recommend your services to all our contacts in the future.
Running a busy occupational health social enterprise leaves me with very little spare time to even think about social media, never mind start to create a voice to promote our social messages. Concise Digital came to my rescue, spending time understanding our ethos, the messaging we wanted to promote and most importantly the tone. For us, in the area of health, we still wanted to call to actions and raise awareness of the issues but with a positive approach reinforced by examples and good quality evidence. We have little time to undertake the necessary research, put together blogs and keep up momentum with Twitter. Concise Digital has helped us in all aspects of our social media campaign delivering a great message on our behalf with only the briefest loss of time on my behalf from my usual management responsibilities. I have been so impressed with their services I have not only recommended them to other businesses but they will be forming a key part of our marketing plan to continue to grow our influence.
Working with Mary and Concise Digital has been fantastic. PilatesPT has used Concise to help cement our business marketing strategy, online presence, and boost our SEO rankings. Across all of these areas, Mary’s advice and guidance have been invaluable, especially in pointing out aspects of marketing that we, as a business, simply hadn’t considered. Our rankings have improved for all areas of focus, and we have a much firmer grasp on what we need to achieve from a marketing perspective as a result of working with Mary and the team.
For these reasons, I can highly recommend individuals/businesses in a similar position to mine to use Concise Training for requirements such as ours. We used Mary’s services as we are trying to build a business without Marketing knowledge, thus recruiting external advice and guidance from Concise Training has been transformational.
From day 1 I have felt like I have a knowledgeable go-to person in Mary Thomas. She initially helped me determine my social media marketing aims, the best media to focus on, and the target audiences and messaging. From there, I have outsourced the management of my daily twitter activity; I provide content which is then appropriately tweeted with my tone of voice giving me confidence that I have a consistent presence. I also have regular check-ins with Mary which enable me to tune my focus. I wouldn’t hesitate to recommend Mary and her team.
We are very happy with the high level of expertise and efficiency provided by Mary and her team. The ‘icing on the cake’ is the professional and personal skills that each member of her team naturally has and uses to put us non-experts at ease.
Mary and her team are acutely aware of the vital importance websites are to their customers and allayed our fears by planning the transfer of our domains and website to create a seamless transition.
Mary’s team advised us how to maintain our high ‘Google’ scores and which of our ideas would have had a negative affect; being able to provide their clients with this type of perhaps unwanted but crucial advice should not be underestimated.
We had a specific look, feel and functionality that we wanted to achieve from our website and Mary and her team have delivered this to us.
They worked through our long list of requirements without fuss or comment, even though we must have tested their patience but they never let it show.
Mary’s team knows that their clients are busy people working in the real world and are prepared to support them. An example of this was when the payment side of our website was affected when PayPal recently conducted an upgrade that meant that every customer needed to have or setup a PayPal account. This change was not acceptable to us and so we quickly put together an additional payment method. This additional work was kindly squeezed into their existing workload.
We consider Mary and her team to be part of our long term website management team and are sure that you will enjoy the same level of service and support that we have.
A colleague highly recommended using Concise Digital and I have been very impressed so far. I feel my specific needs have been met and the support and training I have received have been superb.
The work produced has been stunning along with the follow-up support. I have already used their services again and recommended to others.
Firstly, I have completed a number of Concise Training’s E-learning Social Media courses for Business with Pitman Training Southampton and have been impressed with how up-to-date, informative and well-researched the course content was.
In addition, I subsequently had Viv design a logo and do the branding for my two websites, the first of which had caused a number of issues in setting up, due to inaccurate advice and supposed ‘support’ from businesses who were not as up to date with WordPress as they had indicated. I found Mary and her team (Viv & Steve) 100% helpful, professional and reliable. They have been honest in what could or could not be done and resolved all the aggravating issues created previously. As a result, I have not hesitated to recommend them to others and I’m beyond glad to leave the branding, graphics etc., in Concise Training’s capable hands! Now I can focus on what I do best 🙂 Thank you
I first met Mary in 2013, when I attended a Social media training day, co-hosted by Concise Training and Painless Practice. I have subsequently read Mary’s emails with interest, and contacted Mary earlier this year after experiencing repeated and apparently unresolvable problems with a website that had been both deigned and continued to be hosted by another company. Mary was entirely professional and exceptionally helpful throughout the whole experience, initially quoted solely to resolve the problems I was experiencing – initially suggesting I leave the website with the original host. I subsequently asked her if it would be possible for her also to host the site for me, and we both agreed at that point that it also badly needed redesigning. Mary and her team were marvellous at supporting me (via phone calls and email) during the time it took to get the original designer to agree to release the website, giving me a very clear step by step approach of what I needed to do if the original designer continued to ignore my repeated requests for the website to be released to Concise Digital.
I had personally written all the content for the original website, and following minimal training and by a degree of trial and error had also loaded the vast majority of it myself. I was amazed to find that the Concise team not only did extensive research into chiropractic care, but also reworded my existing content (far better and a much more positive approach) and also wrote a lot of new content for me. And, loaded it as well. I spend the vast majority of my time working with my patients, so business administration and website content writing / loading has to be done out of clinic hours and usually in the evenings. So for Concise Digital to do all this for me, I found this beyond fantastic.
I can’t thank Mary and her team enough for their help and support through the whole experience, and for their tolerance in answering my many (daft) questions. I freely admit that my own personal standards are high, and I expect high standings from those I work with – in all contexts. I will do digital work but it’s at the very far edge of my comfort zone and I’m a far better and much happier Chiropractor than a digital user! I really can’t recommend Mary and her team highly enough.
I’m over the moon with the level of expertise used to create my website. It’s bright, simple to navigate and fun. Mary has ensured that all of my requests have been met while also advising me on the best layout. There are calls to action on every page and links to my other social media which greatly simplifies the visitors’ journey. Well done Mary and team, exactly what I wanted.