We are very happy with the high level of expertise and efficiency provided by Mary and her team. The ‘icing on the cake’ is the professional and personal skills that each member of her team naturally has and uses to put us non-experts at ease.
Mary and her team are acutely aware of the vital importance websites are to their customers and allayed our fears by planning the transfer of our domains and website to create a seamless transition.
Mary’s team advised us how to maintain our high ‘Google’ scores and which of our ideas would have had a negative effect; being able to provide their clients with this type of perhaps unwanted but crucial advice should not be underestimated.
We had a specific look, feel and functionality that we wanted to achieve from our website and Mary and her team have delivered this to us.
They worked through our long list of requirements without fuss or comment, even though we must have tested their patience but they never let it show.
Mary’s team knows that their clients are busy people working in the real world and are prepared to support them. An example of this was when the payment side of our website was affected when PayPal recently conducted an upgrade that meant that every customer needed to have or set up a PayPal account. This change was not acceptable to us and so we quickly put together an additional payment method. This additional work was kindly squeezed into their existing workload.
We consider Mary and her team to be part of our long-term website management team and are sure that you will enjoy the same level of service and support that we have.
Ruth & Steve McEwan-Lyon
Directors, Ni-Silver
